Specified Commercial Transactions Act Disclosures

Business operator and responsible person

山田瑞基

Address and telephone number

These details will be disclosed by email without delay upon request. Please use the Contact page with sufficient time before making a support payment.

Contact and response hours

contact@marplio.com (You can send a message from the Contact page.)

Response hours: 10:00–18:00 Japan Standard Time. Some inquiries may require additional time to answer.

Support amount

You choose a Japanese yen amount on the Stripe payment page. Stripe displays the final amount before you confirm payment.

Additional costs

You are responsible for internet access, data charges, and any other costs associated with your device or connection.

Payment method and timing

You can use the payment methods displayed on the Stripe payment page. Payment is completed when Stripe finishes processing the transaction.

What is provided

Development support is an optional contribution toward Marplio, which is already provided free of charge. It does not include goods, additional features, continued availability, or individual support.

Cancellation and refunds

Completed payments cannot be cancelled and are generally non-refundable except where required by law. Contact us about accidental payments, duplicate charges, or suspected unauthorized use. We will review the payment and respond individually.