Troubleshooting

You cannot sign in to your account

Check Google authentication, email verification, and password sign-in problems.

Use the original sign-in method

Confirm whether you registered with Google or email. For email and password, remove accidental spaces and complete any required email confirmation.

Record the authentication error

If Google shows redirect_uri_mismatch or an access restriction, contact support with the error name and URL. Never send an authorization code, token, or password.

If the issue continues, contact us with the error message and time. Do not include passwords or Markdown content.

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